Shipping Policy

At Ava's Cosmetics, we strive to deliver your order quickly and efficiently.

Domestic Shipping

FREE Standard Shipping

• Enjoy free standard shipping on orders of $50 or more (before taxes and discounts).

• Delivery time: 5-7 business days

Standard Shipping

• Orders under $50: $7.99 flat rate

• Delivery time: 5-7 business days

Expedited Shipping

• $12.99

• Delivery time: 2-3 business days

Next Business Day Shipping

• $29.99

• Orders must be placed by 10:00 AM EST Monday through Friday.

Processing Time

• Please allow 1-2 business days for order processing.

• Orders placed on weekends or holidays will be processed the next business day.

International Shipping

• International shipping rates start at $40 and vary based on destination and package weight.

• Delivery times vary by country.

• Customers are responsible for any customs duties, taxes, or import fees.

Returns & Exchanges

We want you to love your purchase. If you are not completely satisfied, we are happy to help.

Return Eligibility

• Returns must be requested within 30 days of delivery.

• Products must be unused, unopened, and in their original packaging.

• Due to hygiene and safety regulations, opened or used cosmetic products cannot be returned unless defective.

Refunds

• Once your return is received and inspected, a refund will be issued to your original method of payment.

• Please allow 5-10 business days for the refund to appear on your account.

Return Shipping

• Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Order Cancellation Policy

Orders may be canceled within 24 hours of purchase at no charge.

To cancel an order, please email info@avas-cosmetics.com with your order number.

Once an order has been processed or shipped, it cannot be canceled. Customers may return eligible items according to our Return Policy.